Professional Receptionist Course

CertificatePreview

Content always updated in your course.

Basic course of 4 hours free

Completion certificate

AI tutor

Practical activities

Online and lifelong course

What will I learn?

Enhance your dental practice skills with our Professional Receptionist Course, crafted for dentistry professionals striving for excellence. Master the art of gathering patient details, lodging reports, and documenting communications. Learn to deal with patient queries, manage bookings, and interact effectively with patients. Boost your ability to smooth staff-patient communication and prioritise messages for dentists. This concise, top-notch course ensures you excel in every facet of dental practice administration.

Live mentoring rooms weekly

Rely on our team of specialists to help you weekly

Imagine learning something while clearing your doubts with people who already work with it? At Apoia, this is possible

Have access to open rooms with various market professionals


Expand your network


Exchange experiences with specialists from other areas and solve your professional challenges.

Learning outcomes

Strengthen the development of the practical skills listed below

Master patient paperwork: Compile and lodge accurate dental records efficiently.

Handle queries: Address insurance, payment, and dental procedure questions with assurance.

Enhance patient interaction: Manage complaints and expectations with professionalism.

Optimise scheduling: Create and tweak efficient appointment schedules seamlessly.

Improve staff communication: Smooth clear and effective dentist-patient interactions.