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Reception Course

What will I learn?

Give your dental practice a leg up with our Front Desk Course, designed for dentistry professionals lookin' to sharpen their office management skills. Get to grips with dental software by weighin' up features and seein' what's best, get appointment schedulin' sorted with conflict resolution and time management tricks, and make sure patient records are managed properly while stickin' to data protection laws. Build up your communication skills so you can handle tricky chats and explain insurance info clearly. Sign up now to get your dental office runnin' smooth as butter!

Apoia's Advantages

Online and lifetime access to courses
Certificate aligned with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you'd like to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop skills

Strengthen the development of the practical skills listed below

Master dental software: Learn the ropes and compare features to get the most out of your office.

Schedule appointments: Sort out clashes and manage time like a pro.

Manage patient records: Keep data safe and sound, and make sure everythin's spot on.

Enhance communication: Get your message across clearly and handle tough conversations like a boss.

Understand insurance: Explain the ins and outs of policies and services to patients.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.