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Service Design Course

What will I learn?

Take your design skills to the next level with our Service Design Course, specifically designed for design professionals keen to innovate. Delve into prototyping and iteration, becoming a dab hand at low-fidelity prototypes and digital tools. Embrace user-centred design with empathy mapping and accessibility strategies. Integrate physical and digital services seamlessly, ensuring a user experience that's spot on. Explore urban mobility systems and hone your skills in service blueprinting, UI/UX, and user feedback. Join us to transform your design approach today!

Apoia's Advantages

Online and lifetime access to courses
Certificate aligned with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you'd like to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop skills

Strengthen the development of the practical skills listed below

Master prototyping: Create and refine low-fidelity digital prototypes.

User empathy: Develop personas and empathy maps for user-centred design.

Seamless integration: Blend physical and digital touchpoints effortlessly.

Urban mobility insights: Analyse challenges and solutions in urban systems.

Effective feedback: Collect, analyse, and iterate based on user insights.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.