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  3. Working With Difficult People Course

Working With Difficult People Course

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Basic course of 4 hours free

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Completion certificate

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AI tutor

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Practical activities

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Online and lifelong course

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Values after the free period

Free basic course

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Complete unitary course

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Annual subscription

Unlimited online content

... monthly

Workload:18 hours

What will I learn?

Give your firefighting career a real boost with our 'Dealing with Tricky Individuals Course,' designed to give you the skills you need for high-pressure situations. Learn to lead and influence without having the official power, motivate your team, and make lasting changes to how people act. Build a good team spirit by encouraging trust, working together, and making everyone feel included. Get the hang of stress management techniques and good communication to sort out arguments and understand how your team works. Really step up your professional game today.

Live mentoring rooms weekly

Rely on our team of specialists to help you weekly

Imagine learning something while clearing your doubts with people who already work with it? At Apoia, this is possible

Have access to open rooms with various market professionals


Expand your network


Exchange experiences with specialists from other areas and solve your professional challenges.

Learning outcomes

Strengthen the development of the practical skills listed below

Influence without official power: Get really good at persuading people so you can lead well, no matter what the situation.

Sort out arguments: Develop your skills in negotiating and mediating to keep teamwork running smoothly.

Manage stress: Learn how to stay calm and help others when things get tough.

Build team trust: Encourage respect and working together to create a good atmosphere at work.

Communicate properly: Improve your listening and feedback skills for clear conversations.