Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Give your career a boost in the travel and tourism sector with our Hotel Receptionist Course. Pick up the crucial skills you need for top-notch customer service, cultural awareness, and clear communication. Get to grips with emergency procedures, time management, and hospitality tech to really make a difference for guests. Learn how to deal with tricky customers, manage crises, and keep people coming back. This short, sharp, high-quality course is made for busy folks who want practical, real-world know-how to shine in hotel reception jobs.
Live mentoring rooms weekly
Rely on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia, this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master crisis management: Deal with emergencies quickly and with confidence.
Enhance cultural sensitivity: Give everyone the same great service, no matter where they're from.
Excel in customer service: Keep customers happy and loyal by understanding what they want and giving it to them.
Optimize time management: Get your priorities right and manage interruptions like a pro.
Leverage hotel technology: Get the most out of booking systems and management software.