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Business Etiquette: Phone, Email, And Text Course

What will I learn?

Master the art of professional communication with our Business Etiquette: Phone, Email, and Text Course, tailored for professionals in India. Enhance your skills in adapting tone for text messages, managing urgent communications efficiently, and crafting courteous messages. Learn to structure emails effectively for the Indian context, maintain professionalism across all communication channels, and understand relevant cultural nuances. Improve phone communication with effective listening skills and client handling techniques that resonate with Indian customers. Boost your career by presenting complex data clearly and collaborating effectively with cross-functional teams in an Indian business environment.

Apoia's Advantages

Online course with lifetime access
Certificate aligned with educational standards
PDF summaries for download
24/7 online support available
Select and sequence the chapters you wish to study
Customize the course duration
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills mentioned below

Master text tone: Tailor your tone for effective business text communication, keeping Indian sensitivities in mind.

Email precision: Craft concise, professional emails with clear messaging suitable for the Indian professional context.

Cultural awareness: Navigate cultural differences prevalent in India to build positive professional relationships.

Phone professionalism: Confidently handle calls and address client concerns with an understanding of Indian expectations.

Data discussions: Present complex information clearly in business intelligence within an Indian business context.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.