Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Enhance your telemarketing skills with our Telemarketing Specialist Course (India), specially designed for call centre professionals in India aiming for excellence. Master effective communication techniques, persuasive strategies, and active listening skills to build a strong connection (rapport) and understand customer needs effectively. Learn how to handle objections smoothly, close sales effectively, and nurture long-term customer relationships. Refine your approach through role-playing and feedback sessions, and establish personal development goals. Gain thorough product knowledge to present convincing solutions and drive positive results.
Live mentoring sessions every week
Rely on our team of specialists to assist you weekly
Imagine learning while clearing your doubts with professionals already in the field! At Apoia, this is possible
Access open sessions with various industry professionals
Expand your network
Share experiences with specialists from diverse fields and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Master sales closing: Confidently seal deals using effective closing statements.
Enhance communication: Sharpen persuasive and active listening skills.
Understand customer needs: Identify customer pain points and provide tailored solutions.
Handle objections: Transform challenges into opportunities using strategic techniques.
Build rapport: Cultivate long-term relationships through empathy and trust.