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Conflict Resolution Course

What will I learn?

Become an expert in conflict resolution with our comprehensive course, designed specifically for professionals in communication. Delve into crucial techniques such as mediation (madhyasthata), negotiation (varta), and collaborative problem-solving (sahyogi samasya samadhan). Sharpen your communication skills with impactful questioning, understanding non-verbal communication (shareerik bhasha), and practicing active listening (sakriya shravan). Understand conflicts in the workplace, their underlying reasons, and their effects on team dynamics (samooh gatishiltayein). Create and put into action resolution plans, guaranteeing success over the long run. Review the results to constantly refine your methods. Register now to turn conflicts into chances for progress (vikas).

Apoia's Advantages

Online course with lifetime access
Certificate aligned with educational standards
PDF summaries for download
24/7 online support available
Select and sequence the chapters you wish to study
Customize the course duration
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills mentioned below

Master mediation (madhyasthata): Develop tactics to resolve conflicts proficiently.

Enhance negotiation (varta): Acquire abilities to achieve agreements that benefit all parties involved.

Improve active listening (sakriya shravan): Learn methods to fully comprehend and participate.

Strengthen understanding of non-verbal communication (shareerik bhasha): Interpret and utilize body language effectively.

Facilitate discussions (varta): Steer productive and solution-oriented conversations.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.