Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Unlock the potential of CRM marketing with our thorough course designed for communication professionals in India. Delve into the basics of CRM, become proficient in customer segmentation methods, and discover environment-friendly technology marketing trends relevant to the Indian market. Learn how to customise marketing strategies, pinpoint crucial performance indicators, and put effective CRM strategies into practice. Leverage insights derived from data to improve customer retention and their long-term value. Enhance your marketing abilities with practical, top-notch content tailored for today's rapidly evolving business environment in India.
Live mentoring sessions every week
Rely on our team of specialists to assist you weekly
Imagine learning while clearing your doubts with professionals already in the field! At Apoia, this is possible
Access open sessions with various industry professionals
Expand your network
Share experiences with specialists from diverse fields and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Master CRM systems: Acquire expertise in CRM tools and their advantages for businesses operating in the Indian context.
Segment customers: Learn about demographic, psychographic, and behavioural segmentation techniques applicable to the Indian consumer base.
Personalise marketing: Discover methods and tools for customised communication strategies relevant for the Indian audience.
Analyse data: Develop abilities in gathering and interpreting customer data within the Indian market.
Implement CRM strategies: Develop and assess effective CRM plans suitable for implementation in India.