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Service Design Course

What will I learn?

Enhance your design skills with our Service Design Course, designed for design professionals keen to innovate. Delve into prototyping and iteration, becoming proficient in low-fidelity prototypes and digital tools. Embrace user-centric design with empathy mapping and accessibility strategies. Integrate physical and digital services seamlessly, ensuring a smooth user experience. Explore urban transport systems and sharpen your skills in service blueprinting, UI/UX, and user feedback. Join us to transform your design approach today!

Apoia's Advantages

Online course with lifetime access
Certificate aligned with educational standards
PDF summaries for download
24/7 online support available
Select and sequence the chapters you wish to study
Customize the course duration
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills mentioned below

Master prototyping: Develop and refine low-fidelity digital prototypes.

User empathy: Develop personas and empathy maps for user-centric design.

Seamless integration: Blend physical and digital touchpoints effortlessly.

Urban mobility insights: Analyse challenges and solutions in urban systems.

Effective feedback: Collect, analyse, and iterate based on user insights.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.