Specialist in Virtual Reference Services Course
What will I learn?
Enhance your Library Science proficiency with our Virtual Reference Services Specialist Certification Course. This detailed programme equips you to expertly conduct needs assessments, refine service strategies, and utilise modern tools such as chat platforms and video conferencing. Delve into user experience design, focusing on accessibility and response times, while keeping abreast of the latest advancements. Perfect your implementation planning capabilities and effectively engage with your community. Enrol now to revolutionise your virtual reference services!
Apoia's Advantages
Develop skills
Enhance the development of the practical skills mentioned below
Become proficient in user data analysis to improve virtual reference services.
Conduct impactful surveys and interviews to gather user feedback.
Implement service enhancement strategies for greater engagement.
Use modern tools for effective virtual communication.
Create user-focused experiences to maximise accessibility and responsiveness.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can modify the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.