Frictionless Sales Course
What will I learn?
Improve your retail sales skills with our Smooth Sales Course, crafted to simplify your sales process and increase customer satisfaction. Explore customer journey mapping, customisation methods, and feedback processes to enhance experiences. Become proficient in data-backed decision-making, incorporate advanced sales tools, and automate CRM systems. Learn to spot sales obstacles, assess progress using key performance indicators, and apply effective change management strategies. Enrol now to revolutionise your sales strategy and achieve better outcomes.
Apoia's Advantages
Develop skills
Enhance the development of the practical skills mentioned below
Master customer journey mapping to ensure effortless sales encounters.
Use data-backed decisions to boost sales strategies.
Implement CRM systems to streamline sales automation.
Pinpoint and minimise sales process roadblocks effectively.
Employ customisation methods to maximise customer satisfaction.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can modify the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.