Point of Sale Course
What will I learn?
Become proficient in retail operations with our Point of Sale Course, tailored for retail professionals looking to upskill. Delve into cash handling best practices, learn to reconcile cash tills, and follow standard operating procedures. Optimise transaction processing, manage various payment options (including UPI and mobile wallets), and process returns effectively. Address common technical issues confidently and ensure adherence to security protocols and compliance with fraud prevention and data security norms. Improve customer service and communication skills to enhance customer satisfaction levels.
Apoia's Advantages
Develop skills
Enhance the development of the practical skills mentioned below
Master cash handling: Reconcile tills and manage cash accurately following SOPs.
Process transactions: Efficiently handle sales, returns, and different payment methods (cash, cards, UPI, wallets).
Troubleshoot POS issues: Resolve technical problems quickly and effectively at the store level.
Ensure security: Implement fraud prevention and data protection measures as per company policy.
Enhance customer service: Improve customer interactions and handle complaints effectively.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can modify the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.