Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Enhance your retail career prospects with our Sales Assistant Course, meticulously designed to provide you with the key skills needed to thrive. Become proficient in sales strategies such as upselling, cross-selling, and effectively closing sales. Refine your communication skills through active listening and the art of asking open-ended questions. Handle customer objections with poise and acquire in-depth product knowledge to cater to diverse customer requirements. Learn how to personalise interactions and foster a welcoming store environment, guaranteeing customer satisfaction and enhancing your sales performance.
Live mentoring sessions every week
Rely on our team of specialists to assist you weekly
Imagine learning while clearing your doubts with professionals already in the field! At Apoia, this is possible
Access open sessions with various industry professionals
Expand your network
Share experiences with specialists from diverse fields and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Master upselling techniques: Increase sales by effectively recommending complementary products.
Develop rapport-building skills: Connect with customers to foster trust and long-term loyalty.
Confidently handle objections: Address customer concerns effectively with suitable solutions.
Personalise customer interactions: Customise the shopping experience to suit individual customer preferences.
Stay updated on current trends: Keep abreast of the latest fashion trends to better advise customers.