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Telemarketing Specialist Course

What will I learn?

Tek yuh telemarketing skills to di next level wid wi Telemarketing Specialist Course, design fi call centre professionals weh waan shine. Learn di right way fi chat to people, how fi convince dem, and how fi listen good-good so yuh can build good vibes and understand wah customer really need. Learn how fi deal wid objection, close sales, and build relationship weh lasting long time. Trough acting out and feedback, yuh wi fix up yuh way and set goals fi grow betta. Get di knowledge bout di product and show off di good-good solution dem fi mek tings work.

Apoia's Unique Offerings

Online courses with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support available at all times
Select and arrange the chapters you wish to study
Customize the course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills listed below

Master sales closing: Use di right words dem fi lock off di deal dem wid confidence.

Enhance communication: Develop di skill fi talk good and listen weh people a seh.

Understand customer needs: Figure out wah a bother customer and find solution weh fit dem.

Handle objections: Change problem inna chance wid smart technique dem.

Build rapport: Build relationship weh lasting long time trough understanding and trust.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You'll be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.