Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Boost your Business Intelligence skills with our CRM Course, designed for professionals looking to master customer relationship management. Explore data analysis methods, learn to spot trends, and use tools to understand customer insights. Develop strong reporting and sales strategies, including tailored marketing and customer comeback plans. Grasp the main features and advantages of CRM systems, and put successful CRM strategies in place with clear KPIs. Join now and turn data into business intelligence that you can actually use.
Weekly live mentoring sessions
Count on our team of specialists to assist you weekly
Imagine acquiring knowledge while resolving your questions with experienced professionals? With Apoia, that’s possible
Gain access to open sessions with various market professionals
Expand your network
Exchange insights with specialists from other fields and address your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Become a data analysis pro: Uncover patterns and trends in customer data.
Prepare effective reports: Communicate insights clearly and simply.
Develop sales strategies: Create tailored marketing and engagement plans.
Group customers: Identify leads that are worth a lot and customers who haven't been active.
Implement CRM systems: Plan, track, and measure success properly.