Feedback Course
What will I learn?
Improve your skills as a firefighter with our Course on Giving Feedback, created to help professionals in tough, high-pressure situations. Learn how to give feedback that builds people up using practical methods like the SBI Model and Nonviolent Communication. Discover how to encourage honest and open communication, handle strong feelings, and change your feedback style depending on the situation. With practice role-plays and example feedback conversations, this course will help you keep getting better and create a safe environment for feedback, which is important for every firefighter to succeed.
Apoia's Unique Benefits
Develop skills
Enhance your practical skills listed below
Get good at open communication: Encourage transparency in situations where there's a lot of pressure.
Improve active listening: Focus better so you can understand and respond well.
Manage emotional reactions: Stay calm and professional even when stressed.
Give feedback confidently: Use tried-and-tested methods to communicate effectively.
Change your feedback techniques: Adapt your approach for different high-pressure situations.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It does not equate to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.