Customer Service Specialist Course
What will I learn?
Raise your game in how you treat people at bar and restaurant work! Our Customer Service Specialist Training Program is here to help you get better at listening to what people say, fixing problems, and understanding why customers do the things they do. You'll learn how to talk good, manage your time well, and find smart ways to solve problems so customers will be happy and want to come back. We'll teach you how to collect people's thoughts and use them to make things better, how to talk to people without fighting, and how to handle complaints with kindness. This short, but powerful course will make you shine even when things are tough, and help you put the most important things first.
Apoia's Unique Features
Develop skills
Enhance your practical skills in the areas listed below.
Learn how to handle problem: Fix arguments with sense and do the correct thing.
Get better at talking to people: Talk clear, with kindness, and make sure people understand you.
Get better at managing your time: Put the most important thing first and keep cool when things get hot.
Make customers more happy: Understand what they want and know how to fix their problems well-well.
Use what people say: Listen to customers and use their ideas to keep growing and improving.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can modify the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.