Building Rapport With Customers Course
What will I learn?
You wan' be proper call center worker? Den dis How to Sweet-Talk Customer Dem Fine Fine course geh your back! You go learn how customer dem mind work, how to handle when dem vex bad, and how to know just what dem need quick-quick. We go show you how to use computer and phone right, talk good English, and manage your time so you no waste it. Plus, you go learn how to fix problem dem, handle complain dem easy, and turn all dat wahala into something good. You go build trust, talk to each customer like dem special, and always keep your face bright so customer dem feel happy to do business wit you. Join we now so you can change how you da serve customer dem!
Apoia's Unique Features
Develop skills
Enhance your practical skills in the areas listed below.
Know customer feeling: Learn how to handle customer dem feeling wit kindness and understanding.
Talk good English: Get better at talking clear, short, and correct so everybody understand you.
Manage time good-good: Learn how to do your work fast but still do it well when you da serve customer dem.
Fix problem wit sense: Find out why problem da happen and find new way dem to fix it.
Build trust: Make customer dem trust you and feel like you da talk to dem special.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can modify the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.