Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Boost your wok as oga for call center with dis Call Center Oga Course. We design dis course to give wokers di power to get all di skills dem need for success. Learn di main things to look at so di team can wok good and di customers can be happy. Learn to handle big problems wit good talkin and makin di team wok togeda. Tackle hard times like when people leavin di wok quick and keepin di wok good. Make di wok flow betta using Six Sigma, Lean Management, and puttin tech inside. Make plans wey can wok wit clear goals and how to use di things wey dey. Come join us to change di way you supervise today!
Weekly live mentoring sessions
Count on our specialists to assist you weekly
Imagine learning something while clearing your doubts with professionals already in the field? At Apoia, this is possible
Access open rooms with various market professionals
Expand your network
Exchange experiences with specialists in different areas and tackle your professional challenges.
Learning outcomes
Strengthen your practical skills listed below
Know Di KPIs Well Well: Make di team wok good and di customers happy.
Fix Big Problems: Know how to move and fix customer problems good.
Make Di Wok Flow Good: Put Six Sigma and Lean management ways inside.
Talk Good Good: Learn how to make di team wok togeda good.
Plan Action: Know how to put di things wey dey and put clear goals wey we can measure.