Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Make your call center work betta wit dis Customer Service Agent Training Program. E go helep you learn how to understand people feelings, use technology good-good, and talk clear. You go master how to feel for people, handle stress, and be friendly wit customers, plus know all bout di product. You go learn how to fix problem, measure how happy di customer them dey, and use feedback to make thing dem betta all di time. You go learn how to think deep and solve problem so you kin give di customer dem di best service. Join now so you kin change how you do customer service and be di best!
Weekly live mentoring sessions
Count on our specialists to assist you weekly
Imagine learning something while clearing your doubts with professionals already in the field? At Apoia, this is possible
Access open rooms with various market professionals
Expand your network
Exchange experiences with specialists in different areas and tackle your professional challenges.
Learning outcomes
Strengthen your practical skills listed below
Master empathy: Understand how people feel and befriend dem good-good.
Troubleshoot efficiently: Fix problem quick-quick and correct.
Enhance communication: Use word dem and body language dem to talk clear.
Resolve conflicts: Cool down argument and negotiate well-well.
Boost satisfaction: Measure how happy di customer dem dey and make dem more happy all di time.