Customer Service: Soft Skills Fundamentals Course
CertificatePreview
Content always updated in your course.
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Make your call center work sweet more better with our Customer Service: Soft Skills Foundation Course. Learn how to feel how customer feel so you can connect with them from your heart. Make your talking and sign language strong, and learn how to talk short and clear. Learn how to handle customer wey vex by calming them down and telling them what to expect. Get skills to solve problem and listen good so you can know what customer want. Always try to do better by looking at yourself and trying to improve. Join now for learning wey make sense and wey good for real.
Weekly live mentoring sessions
Count on our specialists to assist you weekly
Imagine learning something while clearing your doubts with professionals already in the field? At Apoia, this is possible
Access open rooms with various market professionals
Expand your network
Exchange experiences with specialists in different areas and tackle your professional challenges.
Learning outcomes
Strengthen your practical skills listed below
Learn to feel how customer feel: Connect with customer from your heart for good service.
Follow-up good-good: Make sure customer happy by following up quick-quick.
Talk clear: Make your talking and sign language strong.
Calm vex people: Learn how to cool down customer wey vex.
Listen good: Understand what customer want by listening with your ear and your heart.