Speech Analytics Technician Course
What will I learn?
Make your call center work be bad pass wit dis Speech Talkin' 'Bout Work Technician Course. Learn how to fix data, clean it, and grab it so you can turn raw call talkin' into sometin' good you can use. Learn how to use di big, big speech talkin' 'bout work tools for listenin' to talkin', knowin' how people feel, and findin' out wetin' people doin' plenty. Learn how to make report and show people wetin' you find out so you can tell dem clear, clear wetin' happenin' and wetin' you think dem should do. Make call center work be fine pass wit technology and fixin' how we do tings. Come join us now so you can be di number one person in di call center work.
Apoia's Unique Features
Develop skills
Enhance your practical skills in the areas listed below.
Be good at cleanin' data: Throw way ting we no need and fix anytin' we missin' quick, quick.
Make report wey make sense: Put report dem in order and show people wetin' dem can do wit di ting you find out.
Look at call center how tings dey go: Know di time wey people call plenty and connect dat to how people feel.
Use speech talkin' 'bout work tools: Listen to talkin' and know how people feel when dem talkin'.
Find out sometin' good wey people can use: Tell people wetin' training dem need and tell dem how to fix how we do tings.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can modify the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.