CSAT Course
What will I learn?
Improve your product design skills with our CSAT Course, made special for people who want to be good at checking how happy customers are. You go learn how to make plans that work, make sure they match what your company want, and create plans to make things better for real. You go learn how to look at data, find out what's happening, and compare your work with other people in the tech business. You go get better at telling people what you find and what you think should happen. This course is short and good, and it will help you find places to make things better and make customers more happy than ever before.
Apoia's Unique Features
Develop skills
Enhance your practical skills in the areas listed below.
Make plans that work: Create and do plans that match what your company want.
Be good at CSAT numbers: Understand and use CSAT to make customers feel better.
Talk good: Show data and explain things clear to people who need to know.
Look at data well: Find out what's happening and clean the data so you can look at it right.
Compare with what other people doing: Use and find out what other people doing good so you can make your work better.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can modify the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.