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Customer Experience Design Course

What will I learn?

Make your product design skills strong with our Customer Experience Design Lesson. It's made for people who really want to be good at making things easy and enjoyable for people to use. You'll learn how to talk about your designs so people understand, find out what's new in how apps look and feel, and get good at mapping out how customers use something from beginning to end. You'll also learn to make simple drawings of what things will look like (wireframes), collect what people think about your designs, and make up characters to represent the people who will use your product. This short, but good lesson will help you make things better for users and make your product successful. Join now and change how you design things.

Apoia's Unique Features

Accessible online course for a lifetime
Certificate aligned with educational standards
Printable PDF summaries
Online support available at all times
Select and arrange the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance your practical skills in the areas listed below.

Talk about your design choices clearly so your presentations make sense.

Find the things that bother people when they're using something and fix them to make it better.

Draw simple plans (wireframes) so people can easily move around the product.

Make detailed maps of how customers use something to get smart ideas.

Create fake people (user personas) to help you make products that fit what real users want.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.