Customer Service: Soft Skills Fundamentals Course
Content updated continuously in your course.
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and enduring course
What will I learn?
Ntlafatsa mosebetsi oa hau setsing sa mehala ka Thupelo ea Mantlha ea Litsebo tse Bonolo ea Tšebeletso ea Bareki. Ithute kutloelo-bohloko ka ho utloisisa maikutlo a moreki le ho aha likamano tsa maikutlo. Ntlafatsa puisano ka mekhoa ea mantsoe, eo e seng ea mantsoe le e hlakileng. Ithute ho sebetsana le bareki ba thata ka ho theola maemo le ho laola litebello. Hlahisa maqheka a ho rarolla mathata le litsebo tsa ho mamela ka mafolofolo ho tseba litlhoko tsa moreki. Ikemisetse ntlafatso e tsoelang pele ka ho itlhahloba le lipheo tsa nts'etsopele ea botho. Kena hona joale bakeng sa thuto e sebetsang le ea boleng bo holimo.
Weekly live mentoring sessions
Rely on our team of specialists to assist you weekly
Imagine learning something while resolving your queries with people already working on it? At Apoia, this is possible
Access to open rooms with various market professionals
Expand your network
Share experiences with specialists from different fields and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Eba setsebi sa kutloelo-bohloko: Iketse kamano ea maikutlo le bareki bakeng sa tšebeletso e ntle.
Ho latela litaba ka katleho: Netefatsa khotsofalo ea moreki ka ho latela litaba ka nako e loketseng.
Puisano e hlakileng: Ntlafatsa litsebo tsa tšebelisano-'moho ea mantsoe le eo e seng ea mantsoe.
Litsebo tsa ho theola maemo: Rarolla likhohlano le bareki ba thata ka khutso.
Ho mamela ka mafolofolo: Utloisisa litlhoko tsa moreki ka ho mamela ka hloko.