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Service Design Course

What will I learn?

Improve your design skills with our Service Design Course, made for design experts who want to bring new ideas. Learn about making prototypes and improving them, focusing on simple prototypes and computer programs. Use user-centered design by understanding people's feelings and making things easy for everyone to use. Join together services that are both physical and online, making sure users have a perfect experience. Study city transport systems and get better at planning services, UI/UX, and user feedback. Join us to change how you design things today!

Apoia's Unique Features

Accessible online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support available at all times
Select and arrange the chapters you wish to study
Customize your course workload
Instant feedback on practical activities
Learn at your own pace, no internet required

Develop skills

Enhance your practical skills as listed below

Become a prototype expert: Make and improve simple digital prototypes.

Understand users' feelings: Create personas and empathy maps to design with users in mind.

Join things together smoothly: Mix physical and digital parts easily.

Understand city transport: Look at problems and solutions in city systems.

Give good feedback: Collect, study, and improve based on what users say.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can adjust the chapters and workload.

  • Choose your starting chapter
  • Add or remove chapters
  • Alter the total course workload

Examples of chapters you can include

You'll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your career.