Working With Difficult People Course

What will I learn?

Ntlafatsa mosebetsi wa hao wa bo-ralitima ka "Kooso ya ho Sebetsa le Batho ba Boima," e etseditsweng ho o hlomella ka bokgoni ba bohlokwa bakeng sa maemo a diphephetso tse kgolo. Ithute ho etella pele le ho susumetsa ntle le matla a bolaodi, ho hlohlelletsa sehlopha sa hao, le ho kenya tshebetsong diphetoho tsa boitshwaro tse twarellang. Aha setso se setle sa sehlopha ka ho kgothaletsa tshepo, tshebedisano, le bohle ho kenyeletswa. Ikwetlise ka mekgwa ya ho laola kgatello ya maikutlo le puisano e atlehang ho rarolla dikgohlano le ho utlwisisa tsela eo sehlopha se sebetsang ka yona. Phahamisa bokgoni ba hao ba mosebetsi kajeno.

Apoia's Unique Features

Accessible online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support available at all times
Select and arrange the chapters you wish to study
Customize your course workload
Instant feedback on practical activities
Learn at your own pace, no internet required

Develop skills

Enhance your practical skills as listed below

Susumetsa ntle le matla a bolaodi: Ikwetlise ka puello ho etella pele ka katleho boemong bofe kapa bofe.

Rarolla dikgohlano: Ntlafatsa bokgoni ba dipuisano le bohle ho kenyeletswa bakeng sa tshebetso e boreledi ya sehlopha.

Laola kgatello ya maikutlo: Ithute mekgwa ya ho dula o kgobile matshwafo le ho tshehetsa ba bang tlasa kgatello.

Aha tshepo sehlopheng: Kgothaletsa tlhompho le tshebedisano bakeng sa setso se setle sa mosebetsi.

Bua le batho ka katleho: Ntlafatsa bokgoni ba ho mamela le ho fana ka maikutlo bakeng sa dipuisano tse hlakileng.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can adjust the chapters and workload.

  • Choose your starting chapter
  • Add or remove chapters
  • Alter the total course workload

Examples of chapters you can include

You'll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your career.