
Customer Relationship Management Course
Content updated continuously in your course.
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and enduring course
What will I learn?
Phahamisa mosebetsi wa hao lefapheng la theknoloji ka Thupelo ya rona ya Tsamaiso ya Dikamano tsa Bareki. Kena ka botebo ho tsa bohlokwa tsa CRM, ho tloha ho utlwisiseng melemo ya yona le dikarolo tsa bohlokwa ho isa ho tsebang mekgwa ya maikutlo a bareki. Ithute ho kgetha ditsela tse sebetsang tsa puisano, ho iketsetsa ditjeho tsa ditshebeletso, le ho eketsa kgotsofalo ya bareki le ho ba boloka. Hlahisa le ho kenya tshebetsong maano a matla a CRM, latela tshebetso ka KPIs, mme o ntlafatse mokgwa wa hao o sebetsang kamehla. Kena hona jwale ho fetola dikamano tsa hao tsa bareki le ho susumetsa katleho.
Weekly live mentoring sessions
Rely on our team of specialists to assist you weekly
Imagine learning something while resolving your queries with people already working on it? At Apoia, this is possible
Access to open rooms with various market professionals
Expand your network
Share experiences with specialists from different fields and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Tseba ditsamaiso tsa CRM: Ntlafatsa bokgoni dibakeng tse tsamaiswang ke theknoloji.
Hlahloba maikutlo a bareki: Susumetsa ntlafatso ka temohisiso e sebetsang.
Ntlafatsa puisano: Kgetha ditsela tse sebetsang bakeng sa bamamedi ba fapaneng.
Iketsetse ditshebeletso: Lokisa maano ho fihlela ditlhoko tse ikgethang tsa bareki.
Eketsa ho boloka: Kenya tshebetsong maano a ho eketsa botshepehi ba bareki.