Cultural Competency Course For Pharmacy Technicians

What will I learn?

Improve your pharmacy practice in Lesotho with our Cultural Competency Course for Pharmacy Technicians. This course will give you key skills to understand different cultures, communicate well, and know your patients. You'll learn about cultural beliefs and healthcare habits, how to talk to people from different backgrounds, and how to help patients take their medicine properly. We'll use practical examples and real stories to show you how to build trust and respect with all kinds of patients, so you can give the best care and keep learning as a professional.

Develop skills

Enhance your practical skills as listed below

Learn about different cultures: Become more aware of the backgrounds of your patients.

Communicate clearly: Use spoken and unspoken ways to make sure you are understood.

Build trust with patients: Show respect and create a good relationship in the pharmacy.

Create patient profiles: Use cultural information to give care that is right for each person.

Deal with cultural challenges: Find ways to help patients take their medicine even when there are cultural differences.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can adjust the chapters and workload.

  • Choose your starting chapter
  • Add or remove chapters
  • Alter the total course workload

Examples of chapters you can include

You'll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your career.