Operational Excellence Foundations Course
What will I learn?
Improve your operational skills with the Operational Excellence Foundations Course (Lesotho), tailored for operations professionals in Lesotho aiming to boost efficiency and achieve better outcomes. Delve into figuring out the real causes of problems using methods like the 5 Whys and Fishbone Diagram. Become good at process mapping, and learn the Lesotho ways of lean management. You'll also learn to write reports that work, plan how to put things into action, and set Key Performance Indicators (KPIs). This course will help you spot things that are slowing you down, make processes automatic, and always look for ways to improve, all at a pace that suits you.
Apoia's Unique Features
Develop skills
Enhance your practical skills as listed below
Become a Master at Root Cause Analysis: Solve problems effectively using the 5 Whys and Fishbone techniques.
Put Lean Strategies to Work: Make things more efficient through automation and redesigning processes.
Map Out Important Processes: Find and show the main steps in how operations work.
Be Excellent at Reporting: Create clear reports and communicate well with everyone involved.
Drive Continuous Improvement: Keep an eye on progress and change plans to make sure you succeed.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can adjust the chapters and workload.
- Choose your starting chapter
- Add or remove chapters
- Alter the total course workload
Examples of chapters you can include
You'll be able to generate additional chapters similar to the examples below
This is a free course focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your career.