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Telesales Training Course

What will I learn?

Improve your sales skills with our Telesales Training Course, created for sales people who want to be the best. Learn how to tell the difference between product features, explain the good things about products, and make customers feel comfortable. Get better at listening carefully, using words that persuade, and dealing with problems customers have. Create good sales scripts, learn how to finish sales, and practice with real-life situations. Always try to get better by listening to what others say and looking at how you are doing. Join now to change the way you do telesales!

Apoia's Unique Features

Accessible online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support available at all times
Select and arrange the chapters you wish to study
Customize your course workload
Instant feedback on practical activities
Learn at your own pace, no internet required

Develop skills

Enhance your practical skills as listed below

Understand product features well: Be able to tell the difference between important features and explain the good things about them clearly.

Make customers feel comfortable: Get better at connecting with customers by listening carefully and understanding how they feel.

Create persuasive scripts: Write introductions and closing statements that grab attention and work well.

Solve problems: Learn ways to turn problems into chances to make a sale with proven methods.

Always get better: Look at how you talk to customers and use helpful advice to improve.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can adjust the chapters and workload.

  • Choose your starting chapter
  • Add or remove chapters
  • Alter the total course workload

Examples of chapters you can include

You'll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your career.