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CRM Software Course

What will I learn?

Master the ins and outs of CRM software with our complete course, designed specifically for advertising pros. You'll learn how to develop CRM-based campaign strategies, create email campaigns that feel personal, and put targeted advertising techniques into action. Optimise your marketing game with campaigns that run themselves, CRM analytics, and by dividing your customers into segments. Set SMART goals, match CRM features to what you want to achieve, and properly measure how well you're doing. Improve your skills in understanding CRM data, using real-time analytics, and putting together reports that tell the story. Sign up now to take your advertising skills to the next level.

Apoia's Unique Features

Online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Customize your course workload
Instant feedback on practical activities
Study anytime, no internet connection required

Develop skills

Enhance the growth of the practical skills listed below

Develop CRM-based campaign strategies for pinpoint promotions.

Create email campaigns that feel personal to get more people involved.

Use CRM analytics to make marketing decisions based on the numbers.

Become a pro at customer segmentation to target the right people.

Set SMART goals to measure and fine-tune how well your campaigns are working.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Select which chapter to commence with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You’ll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional growth. It does not equate to a technical, undergraduate, or postgraduate qualification, but offers practical and relevant knowledge for your professional journey.