Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your telemarketing skills with our Telemarketing Specialist Course, designed for call centre professionals wanting to do well. Learn good communication ways, convincing methods, and listening well to build good relationships and understand what customers need. Learn to deal with worries, close sales, and make relationships that last long. By acting out scenarios and getting feedback, improve how you do things and set goals to get better yourself. Get product knowledge and show good solutions to make things work out well.
Weekly live mentoring rooms
Rely on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with experienced professionals? At Apoia, this is possible
Gain access to open rooms with various industry professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Become a master at closing sales: Use statements that work to confidently finalise deals.
Improve communication: Get better at convincing people and listening carefully.
Understand what customers need: Find out their problems and create solutions that fit.
Handle worries: Turn problems into chances with smart ways of doing things.
Build good relationships: Make relationships that last long by being understanding and trustworthy.