Working With Difficult People Course
What will I learn?
Improve your career, especially in fields like firefighting, with our 'Course on How to Deal with Challenging People'. It's designed to give you the skills you need when things get tough. Learn how to lead and influence without being in charge, motivate your team, and make positive changes that last. Create a good team environment by building trust, working together, and including everyone. Get good at handling stress and communicating well to sort out disagreements and understand how teams work. Make yourself even better at your job today.
Apoia's Unique Features
Develop skills
Enhance the growth of the practical skills listed below
Influence without being in charge: Get good at persuading people so you can lead well, no matter the situation.
Sort out disagreements: Develop skills in negotiating and helping people find common ground so your team can work together smoothly.
Handle stress: Learn ways to stay calm and help others when things get tough.
Build trust within the team: Encourage respect and working together to create a positive environment.
Communicate well: Get better at listening and giving feedback so everyone understands each other clearly.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can modify the chapters and the workload.
- Select which chapter to commence with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can include
You’ll be able to generate additional chapters similar to the examples below
This is a free course focused on personal and professional growth. It does not equate to a technical, undergraduate, or postgraduate qualification, but offers practical and relevant knowledge for your professional journey.