Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your Business Intelligence skills with our CRM Course, designed for professionals wanting to master customer relationship management. Dig deep into data analysis techniques, learn how to spot trends, and use tools for customer insights. Develop proper reporting and sales strategies, including personalised marketing and customer reactivation plans. Understand the main features and benefits of CRM systems, and put successful CRM strategies in place with clear KPIs. Join now to turn data into business intelligence you can actually use.
Weekly live mentoring rooms
Rely on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with experienced professionals? At Apoia, this is possible
Gain access to open rooms with various industry professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master data analysis: Discover patterns and trends in customer data.
Craft effective reports: Communicate insights clearly and to the point.
Develop sales strategies: Create personalised marketing and engagement plans.
Segment customers: Identify leads with high value and customers who are not active.
Implement CRM systems: Plan, track, and measure success effectively.