Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Boost your career in the tech industry with our Customer Relationship Management Course. Get stuck in to the important bits of CRM, from understanding the good things about it and the main parts to becoming a pro at customer feedback. Learn how to pick the right ways to chat to customers, make your service feel personal, and make customers happier and stick around longer. Come up with and put into action strong CRM plans, keep an eye on how well they're doing with KPIs, and always try to get better. Sign up now to change the way you deal with customers and make things successful.
Weekly live mentoring rooms
Rely on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with experienced professionals? At Apoia, this is possible
Gain access to open rooms with various industry professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Get good with CRM systems: Work better in workplaces that use tech.
Look at what customers say: Use what you learn to make things better.
Make communication better: Pick the best ways to chat to different types of people.
Make services personal: Change your plans to fit what each customer needs.
Keep customers coming back: Use plans to make customers loyal.