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Customer Experience (CX) Designer Course

What will I learn?

Boost your marketing career with our Customer Experience (CX) Designer Course. Get stuck in to making e-commerce websites user-friendly, mastering how to navigate them, making sure they look good on all devices, and making them accessible to everyone. Learn how to give each user a custom experience with recommendation systems and content that changes depending on who's looking at it. Improve your presentation skills and figure out what the customer goes through so you can spot and fix problems. Come up with solutions using design thinking and put good ways to get feedback in place. Join now to change the way customers see things and make the business do well.

Apoia's Unique Features

Online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Customize your course workload
Instant feedback on practical activities
Study anytime, no internet connection required

Develop skills

Enhance the growth of the practical skills listed below

Master designing how things are laid out so users can easily find their way around.

Make sure the website looks good on all devices (responsive design).

Use ways to make things personal so people get more involved.

Map out what customers go through so you can see where the problems are.

Come up with solutions using design thinking and feedback.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Select which chapter to commence with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You’ll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional growth. It does not equate to a technical, undergraduate, or postgraduate qualification, but offers practical and relevant knowledge for your professional journey.