Operational Excellence Foundations Course

What will I learn?

Improve your operational skills with the Operational Excellence Foundations Course, which is designed for operations professionals looking to boost efficiency and get good results. Dig deep into root cause analysis using tools like the 5 Whys and Fishbone Diagram, get very good at process mapping, and learn about lean management methods. Learn how to write good reports, plan how to put things into action, and set KPIs. This course helps you to find problems, automate processes, and make sure things are always getting better, and you can do it all at your own pace.

Apoia's Unique Features

Online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Customize your course workload
Instant feedback on practical activities
Study anytime, no internet connection required

Develop skills

Enhance the growth of the practical skills listed below

Get Good at Root Cause Analysis: Solve problems using 5 Whys and Fishbone methods.

Use Lean Strategies: Improve efficiency by automating and re-engineering processes.

Map Important Processes: Find and show the key operational steps.

Be Excellent at Reporting: Write clear reports and talk to people well.

Make Sure Things Are Always Getting Better: Watch how things are going and change plans to succeed.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Select which chapter to commence with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You’ll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional growth. It does not equate to a technical, undergraduate, or postgraduate qualification, but offers practical and relevant knowledge for your professional journey.