CX Design Course
What will I learn?
Sharpen your product design skills with our CX Design Course, specifically crafted for professionals keen to become experts in customer experience strategies. Get stuck in with creating user personas, getting to grips with mobile app UX, and mapping out customer journeys. Learn how to document your findings properly, collect useful feedback, and put iterative improvements into action. This top-notch, hands-on course gives you the skills to match design elements with user needs, making sure user interactions are engaging and satisfying.
Apoia's Unique Features
Develop skills
Enhance the growth of the practical skills listed below
Develop user personas: Create detailed profiles to properly understand your target audiences.
Enhance mobile UX: Put trends into practice to boost user engagement and satisfaction.
Present findings effectively: Become an expert in clear and to-the-point presentation techniques.
Gather and analyse feedback: Pull out insights for ongoing design improvement.
Map customer journeys: Identify key touchpoints and opportunities for improvement.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can modify the chapters and the workload.
- Select which chapter to commence with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can include
You’ll be able to generate additional chapters similar to the examples below
This is a free course focused on personal and professional growth. It does not equate to a technical, undergraduate, or postgraduate qualification, but offers practical and relevant knowledge for your professional journey.