Frictionless Sales Course

What will I learn?

Boost your retail sales skills with our Effortless Sales Course, designed to make your sales process smooth and improve customer satisfaction. Get stuck in with customer journey mapping, making things personal, and using feedback to make experiences better. Get good at using data to make decisions, bringing in the newest sales tools, and setting up your customer management system (CRM) to run itself. Learn to spot problems in your sales process, check how well you're doing with key performance indicators, and put in place good ways to manage change. Sign up now to change the way you sell and get results.

Apoia's Unique Features

Online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Customize your course workload
Instant feedback on practical activities
Study anytime, no internet connection required

Develop skills

Enhance the growth of the practical skills listed below

Get good at mapping out the customer journey for smooth sales.

Use data to make smart decisions and improve sales strategies.

Set up your CRM system to automate sales efficiently.

Spot and fix problems in the sales process quickly.

Use personalisation to make customers happier.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Select which chapter to commence with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You’ll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional growth. It does not equate to a technical, undergraduate, or postgraduate qualification, but offers practical and relevant knowledge for your professional journey.