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Sales Assistant Course

What will I learn?

Take your retail career to the next level with our Sales Assistant Course, crafted to give you the key skills you need to succeed. Become a pro at sales methods like upselling, cross-selling, and sealing the deal. Improve how you talk to people through active listening and asking questions that get customers talking. Handle customer hesitations with confidence and get clued up on products so you can match them to what customers want. Learn to make each customer interaction special and build a good vibe in the shop, making sure customers are happy and your sales go up.

Apoia's Unique Features

Online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Customize your course workload
Instant feedback on practical activities
Study anytime, no internet connection required

Develop skills

Enhance the growth of the practical skills listed below

Master upselling: Grow sales by smartly suggesting extra products.

Build rapport: Connect with customers to grow trust and keep them coming back.

Overcome objections: Handle customer worries with confidence and good solutions.

Personalise interactions: Customise experiences to suit each customer.

Understand trends: Keep up with fashion to give customers better advice.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Select which chapter to commence with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You’ll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional growth. It does not equate to a technical, undergraduate, or postgraduate qualification, but offers practical and relevant knowledge for your professional journey.