Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your retail security skills with our complete Course on Dealing with Shop Theft, made for those working in retail who want to fight theft effectively. Learn about how shoplifters think and the ways they steal, become good at watching and monitoring, and learn how to keep things secure while still giving great customer service. Through acting out situations and planning for different scenarios, you'll create strong plans for responding to theft and understand what's legal and right to do. Give yourself the practical, high-quality knowledge you need to protect your store and make sure it's a safe place to shop.
Weekly live mentoring rooms
Rely on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with experienced professionals? At Apoia, this is possible
Gain access to open rooms with various industry professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Spot shoplifting behaviour: Know the signs and ways that shoplifters use.
Become good at watching: Use careful and effective ways to monitor the store.
Get better at handling difficult situations: Keep security tight while still giving excellent customer service.
Make response plans: Create rules for what to do when you think someone is shoplifting.
Understand the laws: Know your legal rights and what's ethically correct to do with confidence.