Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Advance your career in the travel and tourism sector with our Hotel Receptionist Course. Acquire crucial skills in top-notch customer service, cultural understanding, and clear communication. Become proficient in emergency procedures, time management, and hospitality technology to improve guest satisfaction. Learn how to handle challenging customers, deal with emergencies, and foster customer loyalty. This focused, high-quality course is tailored for working professionals who need practical, real-world skills to succeed in hotel reception jobs.
Weekly live mentoring rooms
Rely on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with experienced professionals? At Apoia, this is possible
Gain access to open rooms with various industry professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Become an expert in crisis management: Respond quickly and confidently to emergencies.
Improve your cultural awareness: Provide respectful service across different cultures.
Excel in customer service: Create customer loyalty by understanding and fulfilling their needs.
Improve time management: Prioritise tasks and effectively handle interruptions.
Use hotel technology effectively: Operate booking systems and management software with skill.