Customer Service Specialist Course
What will I learn?
Carry your bar and restaurant service put for front with our Customer Service Specialist Course. E go help you sabi how to collect and use customer feedback, settle wahala, and understand how customers dey behave. You go learn how to talk well, manage your time, and find better ways to solve problem so that customer go dey happy and loyal. You go sabi how to gather feedback and use am, negotiate like correct professional, and handle complaints with understanding. This course no long, but e go give you power to shine even when things tight and to put the most important things first.
Apoia's Unique Features
Develop skills
Enhance your practical skills as listed below
Settle wahala well well: How to settle fight or disagreement with style and correct way.
Talk better: How to talk clear, show understanding, and make sure people dey hear you.
Manage time well: How to put the most important things first and handle when pressure dey high.
Make customer happy well well: How to know wetin customer want and handle their complaints sharp sharp.
Use feedback well: How to look at wetin customer talk and use am to grow your work.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.