Telemarketing Specialist Course
What will I learn?
Level up your telemarketing game with our Telemarketing Specialist Course (Naija Edition), wey we design specially for call center people wey wan shine. You go learn correct communication techniques, how to dey pursue customer well, and how to listen well so you fit connect with them and understand wetin dem need. You go sabi how to handle when customers dey do yanga, how to close sales, and how to build strong relationship wey go last. Through play-acting and feedback, you go sharpen your skills and set goals for yourself to grow. You go get strong product knowledge and learn how to present things wey go make customers rush to buy.
Apoia's Unique Features
Develop skills
Enhance your practical skills as listed below
Master sales closing: Sabi use correct words to lock down deals with confidence.
Enhance communication: Develop how to talk to people to convince them and how to listen well.
Understand customer needs: Identify wetin dey pain customer and find solutions wey go solve am.
Handle objections: Turn wahala into opportunity with correct techniques.
Build rapport: Build strong relationship wey go last through understanding and trust.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.