Access courses

Specialist in Virtual Reference Services Course

What will I learn?

Sharp your brain for Library Science with our Oga for Virtual Reference Service Course. This correct program go give you power to sabi how to assess wetin people need, make your service strategies better, and use latest tools like chat and video call. Enter inside user experience design, make sure everybody fit use am and response dey quick, and dey on top of wetin dey trend. Learn how to plan implementation well well and connect with your community. Join us make your virtual reference service dey on point!

Apoia's Unique Features

Online courses available for life
Certificate aligned with educational standards
Printable PDF summaries
Online support always accessible
Select and arrange the chapters you want to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop skills

Enhance your practical skills as listed below

Sabi how to use user data well well to make virtual reference service better.

Do correct survey and interview to understand wetin users want.

Put in place strategies to make service better so more people go engage.

Use latest tools so virtual communication go dey fast and easy.

Design user experience wey center on people, so everybody fit use am and dem go get quick response.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.