Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Carry your career up gidigba with our Customer Success Manager Training. E specially designed for oga dem and admin professionals wey dey eager to do well well for keeping customers and making dem happy. Enter inside key metrics like customer lifetime value and why customers dey comot. Master how to gather feedback, check am well well, and use am to make things better. Make engagement strong through correct communication and technology. Learn how to do proper onboarding wey go sweet customer belle, manage resources well, and make plans wey go make customers stay put. Measure how far you don go and dey improve all the time. Join us now to change your customer success skills to better thing.
Live mentoring sessions weekly
Count on our team of specialists for weekly support
Imagine learning something while clearing your doubts with professionals already working in the field? At Apoia, this is possible
Access open sessions with various industry professionals
Expand your network
Exchange experiences with specialists from different fields and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Master customer retention metrics so loyalty go high and customers no go dey comot anyhow.
Check feedback data well well so customer satisfaction and engagement go dey on top.
Make onboarding strategies wey go sweet customer belle so dem go enjoy the experience.
Use correct communication techniques so client relationship go strong.
Create plans wey go make customers stay put so business goals go dey achieved.