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Customer Experience (CX) Designer Course

What will I learn?

Take your marketing career to the next level with our Customer Experience (CX) Designer Training. Dig deep into how easy e-commerce websites are to use, becoming a master in website navigation, design that adjusts to any screen, and making sure everyone can access the site. Learn how to make things personal for users with suggestions and content that changes based on what they like. Improve how you present your ideas and map out the customer journey to spot and fix any problems they might be facing. Come up with solutions using design thinking and put in place ways to get feedback that actually work. Join now to change how customers interact with your business and make it more successful.

Apoia's Unique Features

Online courses available for life
Certificate aligned with educational standards
Printable PDF summaries
Online support always accessible
Select and arrange the chapters you want to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop skills

Enhance your practical skills as listed below

Become a master of website navigation design so users can move around easily.

Put in place design that adjusts to fit any phone, tablet or computer screen.

Use personalization tricks to get people more involved.

Carry out customer journey mapping to find out what's paining them.

Develop better solutions through design thinking and getting feedback.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.