Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Carry your career to the next level for inside travel and tourism work with our Hotel Receptionist Training Programme. Learn the correct skills for doing proper customer service, understanding different cultures, and talking to people well. Learn how to handle wahala situations, manage your time well, and use hotel technology to make guests feel better. Learn how to manage difficult customers, handle serious problems, and make customers keep coming back. This short, correct training is made for busy people who want to learn how to do things well for inside hotel reception work.
Live mentoring sessions weekly
Count on our team of specialists for weekly support
Imagine learning something while clearing your doubts with professionals already working in the field? At Apoia, this is possible
Access open sessions with various industry professionals
Expand your network
Exchange experiences with specialists from different fields and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Learn how to handle wahala: Quickly sort out emergency situations with confidence.
Improve how you understand different cultures: Give correct service to people from different backgrounds.
Do well in customer service: Make customers keep coming back by knowing what they want and giving it to them.
Manage your time well: Put important things first and handle interruptions properly.
Use hotel technology well: Use booking systems and management software correctly.